Pudu BellaBot Pro: troubleshooting and manual
Pudu BellaBot Pro is a Pudu robot of the “Restaurant serving robots” type. Its most common problems: Stops and says the path is blocked; Trays tilt or drinks spill; Goes to the wrong table. Below, for each one: what staff can safely check first and when to call a technician.
Guides specific to this model, such as error codes and procedures from the official manual, are in preparation.
Independent support. Robulance is not affiliated with or endorsed by Pudu.
Common problems
Stops and says the path is blocked
Aisles became too narrow, or something in the hall confuses its sensors.
Read the full guide
Trays tilt or drinks spill
Load, speed and floor transitions are the usual reasons.
Read the full guide
Goes to the wrong table
Table points no longer match where the tables stand.
Read the full guide
Battery runs out before the shift ends
Charging habits and battery age matter most.
Read the full guide
Specifications
- Dimensions
- 57 × 55 × 129 cm[1]
- Weight
- 55 kg[1]
- Payload
- 40 kg[1]
- Load per tray
- 10 kg[1]
- Runtime
- 11 h[1]
- Charging time
- 4.5 h[1]
- Speed
- 0.2–1.2 m/s[1]
- Screen
- 10.1″ + 18.5″[1]
What this means for troubleshooting
- LiDAR navigation: dust on the LiDAR window and glass or mirrors cause phantom obstacles. Stops and says the path is blocked
- Depth cameras: dirty lenses and strong sunlight cause false stops.
- Uses navigation markers: covered or peeling markers make it stop or get lost.
- Voice interaction: noise and covered microphones are the usual problems.
Compare with similar models
| Model | Pudu BellaBot Pro | Pudu BellaBot | Pudu PuduBot 2 | Pudu HolaBot |
|---|---|---|---|---|
| Dimensions | 57 × 55 × 129 cm | 56.5 × 53.7 × 129 cm | 58 × 53.5 × 129 cm | — |
| Weight | 55 kg | 55 kg | 39 kg | — |
| Payload | 40 kg | 40 kg | 40 kg | 60 kg |
| Load per tray | 10 kg | 10 kg | — | — |
| Trays | — | — | 3–7 | 4 |
| Runtime | 11 h | 13 h | 12 h | — |
| Charging time | 4.5 h | 4.5 h | 4 h | — |
| Speed | 0.2–1.2 m/s | 0.5–1.2 m/s | 0.5–1.2 m/s | — |
| Max slope | — | ≤ 5° | — | — |
| Screen | 10.1″ + 18.5″ | — | — | — |
Each value links to its source: the manufacturer's page or documentation. Checked against sources: October 16, 2026.
Where to find the official manual
The operation guide and service manual come from Pudu. Ask your distributor or check the manufacturer's support pages, and keep the robot's serial number at hand. We do not publish manufacturer manuals; our guides are written independently.
Official manuals from the manufacturerManufacturer website: pudurobotics.com